COVID-19 Assistance & Information


Official Government information

For official government information about COVID-19 including health advice and travel restrictions, please visit the website.

Ministry of Health

Contact Tracing posters and information, locations of interest updates, and more.

Worksafe NZ

What businesses and services can expect from us under Alert Level 4, and what we expect of businesses and services under Alert Level 4. All businesses and services must continue to eliminate or minimise work health and safety risks so far as is reasonably practicable. This includes businesses and services whose workers are working from home. Find out more.

Ministry of Social Development

Employer support - You can find information about what support MSD can offer for businesses on the Work and Income website.

Information & Assistance For Businesses

COVID-19 Financial Support Tool

COVID-19 Wage Subsidy Scheme

COVID-19 Resurgence Support Payment

Small Business Cashflow Loan Scheme

Help with your tax

Insolvency relief for businesses

COVID-19 Short-Term Absence Payment

COVID-19 Leave Support Scheme

COVID-19 Vaccination Questions?

While as a small business owner you may be looking forward to getting vaccinated, you need to be sensitive to the fact other people in your team may hold different views. 

Even if you want your team to be fully vaccinated, you can’t push anyone into getting vaccinated, unless it’s a requirement of their role. 

Very few roles will have this requirement. You can’t discriminate against your employees if you disagree with their stance on vaccinations. 

It’s important to know what you can and can’t do. If you’re in any doubt get legal advice and make sure you’re doing everything by the book.

Katherine MacNeill, 
General Manager of Employment Services at the Ministry of Innovation and Employment

Find out more...




Free Assistance for Members to get Online Sales
(and why you may need to think about this now)

In about 10 days the government will make a decision about what we will move to after the Alert Level 4 lockdown. 

While it's likely we will move to Level 3, it's not likely to be the level 3 we experienced very briefly before level 4. Although it is impossible to say what the decision will be indications are that many restrictions will remain in place and this will be around gatherings of people likely to lead to transmission of COVID-19 and so 'social distancing' could be something that continues for some time. The government will not want to relax things so far that they then have to raise the level to 4 again - which would be a disaster for business.

It would be prudent for businesses that can get online, to start thinking about this now. Even if you cannot currently trade, contactless sales, deliveries and click and collect could well be the only option for some businesses to keep trading in Alert Level 3. 

Setting up and organising the logistics behind these systems takes time. Online sales platforms like Shopify have been overwhelmed and thousands of companies around the world rush to get online.

We have partnered with the company that does our website work, Kumeu based Utopia, to subsidise a free consultation for members to assist them to make decisions about how to get online and what is the best platform for you. 

You may already have a website or Facebook page but doing sales online is another step and the most useful thing we thought we could do for businesses is to help you get some good advice.

Click here to register now!

31st March 2020

Preparing for Recovery

The response to COVID-19 has been both rapid and changing. Every few days the government tweaks and refines its decisions and these are having a profound, though necessary, effect on our lives.

It has been difficult to predict what will happen next mainly because each government has taken a different approach, and every other country is at a different point in the pandemic.

At the point of writing, we have been fortunate enough to have had only one death however the number of cases steadily rises. Overseas a steady rise in deaths and cases of infection has sent governments scrambling to lock down citizens and industry. The greatest unknown is how long the lockdown will continue. Will a relaxing of the current situation see a rise in cases, and if that happens will restrictions be reinstated? 

The prospect of seesawing back and forth between relaxing and tightening rules could be incredibly hard for businesses to deal with. As so often is the case with disasters businesses are helped in the initial stages, but quickly forgotten in the aftermath. However, it is the recovery that is the hardest thing. Bills, Wages, and Taxes still have to be paid but income can remain sluggish for months.  If debt is incurred now, or taxes and rent are deferred, they still need to be paid, creating an ongoing burden that can take years to recover from. This will be made worse if we emerge into a full-on recession.

With an eye on the recovery and what that means for business, we have been pushing for clarity around who will be able to open and under what conditions with this be. The sooner you can start trading again, even if under some tight conditions to prevent the spread of COVID-19 which would lead to longer shutdowns, the quicker you can start to recover. 

We will be pushing for a clear path forward for businesses affected and continued support for businesses so you are not forgotten by the government in the months following the lifting of restrictions.

Read more in our latest newsletter.


23-3-2020 2:20pm

Prepare Now!

Over the weekend the government announced four 'Alert' levels to manage the COVID-19 pandemic.

We are now at Alert Level 3, however within 48 hours the country will move to Alert Level 4, this decision will have a huge impact on businesses.

For Alert Level 4 The range of measures (can be applied locally or nationally) include:

  • People instructed to stay at home
  • Educational facilities closed
  • Businesses closed except for essential services (e.g. supermarkets, pharmacies, clinics) and lifeline utilities
  • Rationing of supplies and requisitioning of facilities
  • Travel severely limited
  • Major reprioritisation of healthcare services

As a business owner there are some important things you should be doing right now;

  • Put together a plan for your businesses 
  • Communicate with your staff 
  • Apply for wage and tax assistance offered by IRD and the Government 
  • Talk to your creditors and landlord

You can access all government assistance and the latest information by

We will be working to provide information and clarity around which businesses are specifically affected and which will be regarded as essential services.